Claros

Privacy

Privacy Policy

Last updated June 13, 2026

Claros helps high school students and their families prepare for college admissions. Because our users include minors, we take data protection seriously and try to collect only what we need to do the job. This policy explains what we collect, why, how long we keep it, and the choices you have.

Who we are and who uses Claros

Claros is intended for high school students (typically ages 13–18) and their parents or guardians. If you are under 18, please use Claros with a parent or guardian's involvement. We do not knowingly collect data from children under 13. If you believe a child under 13 has given us personal information, contact us and we will delete it.

What we collect

  • Readiness check (no account): the answers you enter and the email address you provide so we can generate and send your report.
  • Account & onboarding: your name, the answers from onboarding, and your goals — used to personalize your plan.
  • Uploaded documents: files you choose to upload (e.g. score reports, transcripts) and the academic insights we extract from them.
  • Knowledge base: the struggles, strengths, and progress Claros records over time to keep your guidance personal.
  • Limited technical data: a hashed form of your IP address for abuse prevention and rate limiting. We do not store your raw IP.

How we use it

We use your data only to provide and improve Claros: to generate your readiness report, build and update your prep plan, college list, study guides and essay feedback, to email your report, and to keep the service secure and affordable. We do not sell your personal information.

Service providers

We share data with a small set of processors strictly to operate Claros: Anthropic (AI generation), Voyage AI (search embeddings), Clerk (authentication), Resend (transactional email), and our hosting and database providers. They process data on our behalf under their own security and privacy commitments.

How long we keep it

  • Readiness leads (answers + email from the free check) are automatically deleted after 90 days.
  • Account data is kept while your account is active and deleted on request.

Your choices

You can request access to, correction of, or deletion of your personal data at any time. A parent or guardian may make these requests on behalf of a student. Email us and we will act on verified requests promptly.

Contact

Questions or requests about your data? Email privacy@claros.local.